Business Development Associate

Position Filled – No Agencies Please

Glass Futures is a not-for-profit research and technology organisation that operates a subscription-based membership model, to carry out collaborative cutting-edge research in glass manufacturing and sustainability, made possible by a significant private and public sector investment of over £50m+ over the coming years.

We are seeking a new Business Development Associate to join our diverse team of thought leaders, helping to grow and manage the global membership base of large multi-national companies which span the entire glass supply chain. This person must have the ability to attract and retain global customers through strong relationship building, to enable the company to generate revenue from its activities, which is driving a research revolution of the glass industry.

This role will provide the key point of contact between the innovations team and members, and will help define and drive strategic activities to grow the membership base and ensure the needs of current members are fulfilled, by providing world-class customer service.

The role can be technical and complex, but training & support will be provided for candidates with a demonstrated commitment to personal and professional development. An existing technical competency in a STEM subject would be advantageous, especially applied within either sustainability and/ or manufacturing sectors. The successful candidate has the unrivalled opportunity to work alongside leading experts from the glass and digital technologies sectors, and to become a global leader in your field.

We are open to hearing from candidates across a wide scope of experience, who possess the right skillset and core values to become part of our team.

Core Responsibilities

  • Fluently communicate the company vision, mission, values, strategy and scope of technical projects to a wide range of stakeholders
  • Define revenue based strategic goals and follow through actions to ensure the organisation hits targets
  • Drive revenue generating membership activities, listening to the needs of the customer and ensuring membership needs are being responded too in order to deliver a world-class client, stakeholder and member experience
  • Own revenue based KPIs and report regularly on progress, making thoughtful recommendations for future business, helping to shape the direction of revenue generating activities
  • Oversee and administer all account management activities for the glass supply chain, including global manufacturers, brands, retailers, public sector bodies and other private companies
  • Responsible for management and effective use of CRM system
  • Responsible for all relevant paperwork and administration around revenue generating activities, ensuring timely processing of information in relation to individuals and customers
  • Processing of information including technical information from external bodies and effectively delivering the information internally across the organisation
  • Confidently understand and communicate the following items in a summary fashion, including being able to answer basic technicalities around these important aspects: IP Policies, Confidentiality, Annual subscription fees and billing periods, Memorandum of Understanding, Benefits of working with a research group, Benefits of grant funding projects.

Desirable Skills

  • Strong organisational skills
  • High level of attention to detail
  • Confident public speaker with competent presentation skills
  • Excellent written and verbal communication skills with the ability to adapt to the needs of your peers and stakeholders at all levels of organisations both internally and externally
  • Proven ability to identify, assess and solve problems
  • Ability to work confidently and competently both independently and as part of a team
  • Be able to demonstrate a clear commercial background and display an ability to think strategically and drive forward new ideas and approaches to ensuring commercial success
  • Be a proactive person with the drive to succeed and show up without direct supervision
  • Tenaciously pursues sales and business development opportunities through excellent relationship building skills
  • Committed to continued learning and professional development
  • Confident in communicating with senior stakeholders on a global basis
  • Flexible in working hours and location as dictated by the global footprint of the business
  • Ability to deliver a world class customer service
  • Ability to make thoughtful, reactive and proactive decisions and recommendations in a professional and timely manner
  • Basic understanding of finance principles, e.g. revenue, profit and loss

Salary and rewards: £28k – £32k dependent on experience

Bonus scheme, pension, comprehensive private healthcare, mileage and potential car allowance.

Working Hours: Full-time Mon- Fri with remote working and flexible working considerations. 22 days holiday plus bank holidays. Note the successful candidate must be flexible in terms of working hours and travelling to accommodate events, site and client visits globally.

Location: Field-based

Next Steps:

Please get in touch at Responses to be expected from 31st January 2022